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A number of storing and cargo businesses these days offer additional service self storage apart from the usual cargo space. Today one cannot comfortably depend on an existing business model. The financial meltdown is making its presence felt in virtually every sphere of business, forcing owners of places for safekeeping to also think about innovative services to woo customers. To up-date yourself you can read the following overview of various service self storage reports.
Strengthening The Security Arrangements
Trust is a major factor in this business. Customers appreciate enhanced security arrangements more than any other aspect. So, installation of advanced security features would be a good service self storage venture for strengthening the customer trust. One has to make sure that the customers are aware of these features, as well. Electronic surveillance system and password-protected, software-driven entrance are common methods today.
Not just the automated security arrangements, but the manual mode of guarding can also be improved. Employing more number of better-trained security personnel would be a good step. The customers should feel that the place is completely secure.
Providing Better Facilities Through Information Technology
Business running places of safekeeping units strive to make better use of information technology. Many organizations have online reservation facility. Ideally, online reservation is something that every business in this sector should adopt. More complex activities have been done and delivered through the medium of internet. So, there is no reason for storing business organizations to not offer this facility.
Another good option is to set up a call center that work 24 x 7. It may be a bit tough for small and medium organizations in this sector. However, there are companies that provide real-time telecom solutions to cargo and safekeeping businesses. These companies are affordable and provide professional service. Hiring such a company for acting as a call center would be an excellent customer service for customers.
Improving The Infrastructure
Different customers have different kinds of storing related needs. A service self storage should cater to the needs of all its customers. The nature and structure of the safekeeping units should be ideal for storing almost all kinds of items. Some items require temperature-controlled storing area. Many businesses nowadays provide temperature-controlling facilities. However, not all such facilities are sophisticated enough to store perishable items like wine.
Storing wine is a specialized service in cargo sector. The facilities for safekeeping of different types of wines – for example, red wine and white wine – require a different range of temperature. So, a wine storing unit should be equipped with suitable facilities to control temperature within the required range.
Offering Packaging And Shifting Service
Many people who are relocating to some other place usually store the items in a cargo area till they find a suitable residence in the new place. Such customers will benefit greatly if the owner of the unit also provides packaging and shifting services. Packaging and shifting is a complex business, which has great potential for bad publicity. However, if the organization manages to find a trusted partner from the logistics sector, then the packaging and transportation business is likely to run smoothly.
There are several other value-added services for cargo industry also. Some good examples is the storing industry joining hands with an insurance company to provide insurance for the goods stored in the units, providing safe storing and parking area for boats and other vehicles, and providing mobile safekeeping units in trucks.
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Disclamer: This entry is intended to promote our partner StorageMart and some or all participants received compensation.