SiteLink Updates Call Center Interface

FOR IMMEDIATE RELEASE:

Columbia, Missouri, USA – July 12, 2010 – SiteLink, the leader in software for self-storage and portable storage, announces new call center tools offering users even more value.

“Integrating with SiteLink Web Edition made life easier for our clients. They can sign up with our call center and put the whole thing on auto pilot: stores don’t have to bother sending us updates; Web Edition automatically updates availability and rates. Customers love our service when we take monthly payments over the phone,” says Tron Jordheim, PhoneSmart Sales and Marketing Director.

Using a secure internet connection, PhoneSmart can exchange real-time data with SiteLink Web Edition. PhoneSmart operators can quote up-to-date prices, specials and storage availability to clients.  Web Edition collects reservations and inquiries and helps to convert them to paying rentals.  Reports tracking inquiries and reservations monitor leads from all sources, including call centers, and track conversion ratios.

“We are excited to enhance the call center integration for SiteLink and Phone Smart users,” says Markus Hecker, SiteLink’s COO. “With PhoneSmart and our open interface we are able to provide more value to our customers.”

 About Phone Smart

PhoneSmart offsite sales force is a call center offering storage unit reservation, lead generations and sales training seminars to the self storage industry. The company has served the industry for over 10 years and its call center answers for around 800 U.S. and Canada self storage properties.  PhoneSmart has generated over 600,000 leads to the self storage industry and continues to be the leading self storage call center and source for sales training.

About SiteLink

SiteLink has been a leader in self-storage software for over 14 years. With over 3,500 installations, privately-owned SiteLink Web Edition has proven to run faster and more reliably than other web application. Most top-100 operators use Web Edition today.  Superior architecture and design lower the cost of ownership make Web Edition a favorite of operators of any size.

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