30
Nov

Get your Christmas presents out of your self storage unit before Christmas day

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Get your Christmas presents out of your self storage unit before Christmas day!
 
Every year we hear from a few of our Storage Mart self storage customers who waited too long to get their Christmas presents out of their storage units. After the stores close around mid day on Christmas Eve, our call center is still answering the phones. Without a doubt we get a call from someone who forgot what the access hours are and can’t get on the property because it is all locked up. Or we get a call from someone who forgot to pay the rent on the unit and can’t get on the property because the access code was disabled.
 
They have their kids’ Christmas presents in the unit and can’t get to the presents. We know that they are fuming and nervous. We know that their children will be very disappointed. Occasionally we can find the local self storage store manager who is kind enough to go to the store to let the people in or rectify their payment situation. But often times the local StorageMart manager has already left town to be with family and could not help no matter how much he or she would like to help.
 
If you are storing your Christmas gifts in your self storage unit this year, remember to do
two things.
 
  1. make sure your rent is paid up to date so you can access your self storage units.
  2. double check your local self storage unit provider’s office hours and go to get your gifts while the office is open. This way, if there is a problem or a question, you can solve it easily and go home with your gifts.
 
Don’t risk having to make up a story about Santa Clause getting stuck in traffic. If you are storing your Christmas gifts in your Storage Mart self storage unit, take the two extra precautions I mentioned and make sure your gifts get delivered on time.
 
Submitted by: Tron Jordheim — Director of PhoneSmart — Your offsite sales force
 

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Category : Self Storage Customer

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