Christmas day

6
Dec

Posted by admin

Donâ€™t let this be the year without Santa Clause.

Itâ€™s Christmas day, blessed with white snow and the smell of a crackling fire. Carols, the songs of joy, play in the background. The tree is a magnificent site. The star is radiant on top complemented below by glistening tinsel and gleaming lights. Each ornament has a history and a story to tell about past Christmas memories. Underneath this spectacular symbol of bliss is nothing but a tree stand with Rover licking it dry.

Where are the presents, you ask? They are in StorageMart because Santa neglected to check the access hours on Christmas Eve or forgot to pay rent on the unit and couldnâ€™t get on the property because it is secure.

The kids are crying because the presents are missing and are wondering why they ended up on the naughty list. The parents feel awful and come up with awkward excuses for Santaâ€™s tardiness. But the kids are smarter then that. They find out their neighborhood friends received presents and start to question the existence of Santa Clause.

This scenario is one of many property management trends and is well too common every year with self storage customers. They waited too long to get their Christmas presents out of their storage units and Christmas is delayed. At the Phonesmart call center, we are still answering phones mid-day Christmas Eve.

Without fail we get a call from a desperate customer who, perhaps disorientated from holiday stress, disregarded the access hours or is locked out because the access code was disabled from nonpayment. Aware of the dire situation, Phonesmart will try to locate the self storage manager, the hero who unlocks the gait or rectifies their payment situation. But like you and me, the local StorageMart manager is a mortal and has traveled out of town to be with his or her family and friends.

Storing Christmas presents in self storage is a grand idea; it is the perfect spot to hide presents from snoopy kids or anxious loved ones.

To keep it the perfect hiding location, remember to do two things recommended by StorageMart.

1) Make sure your rent is paid up to date so you can access your self storage units.

2) Double check you local self storage unit providerâ€™s office hours and pick up your gifts while the office is open. This way, if there is a problem or a question, you can solve it easily and go home with your gifts and to happiness.

One of the property management trends is to inform the self storage customer of this recurring misfortune of circumstances and hopefully put an end to it. As a property manager, make a point to inform the gift hiding customer your holiday hours and the importance of staying current on rent payments. Including such a reminder as one of your property management trends will not only save you from an aggravated customer, it will save also a familyâ€™s holiday season.

Brought to you by: Self-Storage Owner — Where Self-Storage Owners meet Self-Storage Customers .