In today tough economic times, little efforts by owners can ensure that their self storage facilities earn profit. There are two main things that businesses should focus on. Firstly, businesses should focus on existing customers to ensure that they do not leave them. For any business to survive it is important for the owner to be innovative and customer centric. Secondly, businesses should try to attract new customers. Obviously both these factors hold true for cargo space owners also.
Helping Local Customers – Improving Customer Service
It has been noted that most cargo space services get 70 percent of their business from local customers. So if during today s tough economic times, store room owners come up with innovative ways to help local residential customers they can continue to make profit.
It is common knowledge that today many people are downsizing their living space. If owners of cargo space facilities can come up with innovative ways to help people, they can not only earn profit but also build a strong customer base. Coming up with new ways to help customers meet their storing needs is always good for business. Moreover, customers recognize your efforts and spread a good word about your business.
In these tough economic times, store house owners can do a lot to help customers save money. For instance, they can negotiate with local truck company to provide discounts to customers. This is a win-win situation for the shifting company, the customers and the self storage facilities .
Helping Businesses Save Money
Businesses are also looking for ways to save money. Cargo space owners can definitely do their bit here as well. Businesses usually use cargo space services to store their inventory and materials. Cargo space owners can come up with innovative ways to fulfill storing needs. For instance, they can provide a 10 × 10 unit which can act as an office space for the salespeople that are frequent travelers. Providing coffee-makers, internet connections and a local phone call service will be added value to the commercial customers. Commercial customers will definitely appreciate these initiatives by facilities.
Sprucing Up The Facility to Attract New Customers
Besides coming up with innovative ways to help customers, cargo space owners should also spruce up their premises to attract new customers. A business cannot survive without attracting new customers. Here also little efforts bear great results for the cargo space owners.
Giving a clean and spruced up look does not really cost much. Here are few steps that owners of facilities can take.
These steps by facilities can go a long way in attracting new customers and retain existing customers. Remember, the better equipped a cargo space facility the more likely it is to attract customers. Every client requires certain standards in hygiene, security and the like, from the warehouse, when it comes to storing their valuables. If you offer the required standard, and some added facilities like free packing material, locks etc, you will never be short of customers.
Disclamer: This entry is intended to promote our partner StorageMart and some or all participants received compensation.