Secure Storage Unit

21
Oct
What are the things you should look for when making sure a facility cares about its’ tenants?  Not everyone believes that customer service will win you customers in the long run. There are many self storage owners that believe that you can win the business of many people just by offering a very low price. That can not be so far from the truth. Owners need to realize that there is more to keeping customers around to store with them. Below are a few things which will help you determine if a storage facility is right for you now and for your long term storage needs.
Convenience: Does the property make it easy to store?  Unfortunately not many owners think about their location. For the owners that do, they should ensure that the customers can get to their facility well. Sometimes a customer will be able to see the facility from the street but they are not able to get in due to how the facility entrance is. Having a way into the facility off the main street can really help with making the location convenient for them.
Are there a lot of hidden charges you were not told about? There are some facilities that will actually wait until the customer comes into the storage facility in order to tell them what the extra costs there are to store. Some customers will still decide to rent where other customers will decide to go ahead and walk out. No one wants to feel that they are being lied to.
Do you have to sign contracts or give a deposit? Most companies inform customers that they can store month to month. So why sign a contract to stay for six months or more if you just are not planning to store that long? There are many facilities that just say pay for the storage as long as you need it. When you do not need it anymore go ahead and move out.
Helpfulness:  Does the property take extra steps to help you move?  Having a property manager that will help you get all of your belongings moved safely is a property manager worth being around. Now of course there are some managers that will physically help you move, where others will simply instruct you on where to go. Either way they are being helpful to you. Are there dollies, carts, elevators, and loading docks? These are all good questions to know about the facility. If you are storing on the second floor, you do not want to haul things up the stairs. Having a dolly to get your couch from your truck to your self storage unit is very helpful.
Owners need to keep these things in mind when either running or building a new self storage facility. Yes they can have very low prices but will those low prices keep them their or make the customer happy. If the customer has an issue they want to know that their self storage manager will take care of them. Otherwise they will go somewhere else to a facility where the manager made them feel at ease.

What are the things you should look for when making sure a facility cares about its’ tenants?  Not everyone believes that customer service will win you customers in the long run. There are many self storage owners that believe that you can win the business of many people just by offering a very low price. That can not be so far from the truth. Owners need to realize that there is more to keeping customers around to store with them. Below are a few things which will help you determine if a storage facility is right for you now and for your long term storage needs.

Convenience: Does the property make it easy to store?  Unfortunately not many owners think about their location. For the owners that do, they should ensure that the customers can get to their facility well. Sometimes a customer will be able to see the facility from the street but they are not able to get in due to how the facility entrance is. Having a way into the facility off the main street can really help with making the location convenient for them.

Are there a lot of hidden charges you were not told about? There are some facilities that will actually wait until the customer comes into the storage facility in order to tell them what the extra costs there are to store. Some customers will still decide to rent where other customers will decide to go ahead and walk out. No one wants to feel that they are being lied to.

Do you have to sign contracts or give a deposit? Most companies inform customers that they can store month to month. So why sign a contract to stay for six months or more if you just are not planning to store that long? There are many facilities that just say pay for the storage as long as you need it. When you do not need it anymore go ahead and move out.

Helpfulness:  Does the property take extra steps to help you move?  Having a property manager that will help you get all of your belongings moved safely is a property manager worth being around. Now of course there are some managers that will physically help you move, where others will simply instruct you on where to go. Either way they are being helpful to you. Are there dollies, carts, elevators, and loading docks? These are all good questions to know about the facility. If you are storing on the second floor, you do not want to haul things up the stairs. Having a dolly to get your couch from your truck to your self storage unit is very helpful.

Owners need to keep these things in mind when either running or building a new self storage facility. Yes they can have very low prices but will those low prices keep them their or make the customer happy. If the customer has an issue they want to know that their self storage manager will take care of them. Otherwise they will go somewhere else to a facility where the manager made them feel at ease.

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Disclamer: This entry is intended to promote our partner StorageMart and some or all participants received compensation.

Category : Secure Storage Unit | Blog
6
Jun

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Today, it is no secret that more and more people are looking for a really secure storage unit . Special storage needs and concerns regarding space usually come further down the list as the top priority for most people seeking self storage is security. It is true that a few years back, a typical storage facility would have simply offered a unit, basic grounds security and little else. But today, people have started putting valuable things in a storing unit. These could be items of sentimental value or antiques, vehicles or musical instruments. In order to convince your clients that you can offer them the very best storage options, you need to make sure you give them the best security.

The Importance Of Insurance

One of the most important aspects of a safe store house is proper insurance coverage. Some storeroom facilities would not insist on this and some clients might think it is just extra paperwork- but this just is not true. From a customer point of view, insurance coverage is extra security for their belongings. In the event of a break-in or damage in some way, insurance will make sure they get adequate compensation. If these incidents happen and the consumer has no insurance, there will be nothing they can do about it.

In terms of a secure storage unit , insurance coverage also makes sense for the storeroom owner as well. By insisting on coverage, you are showing your seriousness towards security issues.  Apart from that, if something unfortunate happens, the client will be compensated for it and you would not lose your reputation. You can make things a lot easier by offering insurance coverage along with your unit rental packages. This way, your customers would not have to meet their insurance providers separately.

Other Security Measures

The most secure storeroom unit will have secure premises.  This means that the front gate should be manned at all times and there should be video surveillance at all important points.  Having a 24- hour security outside as well as an on-site manager is also key security measures. It also makes sense to invest in keypad entry systems.  This enables the consumers to have a 24-hour secure access to their unit.

Apart from the high-tech gadgetry, there are some basics to offer the customers a secure storage unit . Make sure the establishment is well-maintained and all the areas are well-lit. If your clients need to visit their storeroom unit at night, they should feel safe in doing so. Institute a strict no-smoking ban on site to reduce fire risks, since fire can cause a lot of extensive damage to things in storage. Apart from that, make sure there are fire extinguishers kept in a number of different areas. Another important security measure involves locks. Many customers opt for low-quality locks because they are cheaper. As a storeroom owner, it is important that you insist on high-quality locks. If you can provide them for sale on site, it will make it easier for your clients as well. A secure storage unit should consist of all these security measures. If a potential customer sees that you have taken numerous steps to ensure the best security for your units, you can be sure of a business association with them. Apart from that, they will probably recommend you to others as well.

Kansas Storage : http://www.royaltyuniverse.com/Kansas_Self_Storage.html

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Disclamer: This entry is intended to promote our partner StorageMart and some or all participants received compensation.

Category : Blog | Secure Storage Unit | Blog
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